Introduction
This guide will explain how to save the alarm log for the purpose of sending to engineering. The manufacturer password needs to be entered to retrieve the alarm log.
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This works on all Si products.
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[Diagnostics] → [Alarm Log] → [Save Log]
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This will save a time-stamped copy of the alarm log as a .txt file within the control..
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Set Manufacture Password.
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[Setup] → [Password] → [Set Password]
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Input manufacturer password → [OK]
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[Setup] → [System data] → [HMI data] → [Logs] → [Alarm Log] → [Copy]
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Select a Storage Device (USB Top or Bottom) → Paste.
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The Alarm Log should save as a .txt file to the selected storage device.
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Send the log to Customer Service. Please reference a case number if one has been generated.
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![[Setup] → [Password] → [Set Password]](https://d3t0tbmlie281e.cloudfront.net/igi/trakmtsupport/RgBpIylTcqTrtChB.medium)
![Input manufacturer password → [OK]](https://d3t0tbmlie281e.cloudfront.net/igi/trakmtsupport/gjFelhhavUHHmTTM.medium)
![[Setup] → [System data] → [HMI data] → [Logs] → [Alarm Log] → [Copy]](https://d3t0tbmlie281e.cloudfront.net/igi/trakmtsupport/QW4lXvrKfDSBSRAO.medium)
Almost done!
Finish Line
Team
